FAQ
Bin Valet is a premium, concierge-style trash bin service. We retrieve your trash, recycling, and green waste bins from your backyard or side yard, place them at the curb before pickup, and return them after the city collects — so you never have to think about it again.
On your scheduled pickup day, our team retrieves your bins, wheels them to the curb before the city arrives, and returns them to their designated spot after collection. You don't have to do a thing.
We service up to 3 bins per household — trash, recycling, and green waste. That's up to 45 bin interactions handled for you every month.
Our standard plan covers your 3 city-issued bins. If you have additional bins, you can add an Extra Bin Add-On to your account.
Our valets place your bins at the curb between 4:30 PM and 9:00 PM the evening before your scheduled pickup. Bins are returned the following evening in the same window.
Bin Valet offers one courtesy return service per billing period if your bins are blocked or inaccessible.
No. Bin Valet also offers a bin cleaning service — ask your valet staff for details!
All team members pass thorough background checks. View valet profiles on our Valet Staff page. Our valets only access the bin area — nothing else.
Your valet will message you before arrival. Please secure pets away from the bin area during service.
Yes! Service pricing is not discounted or prorated during a pause. Contact us to arrange.
You can upgrade from monthly to annual at any time. Downgrading from annual to monthly does not provide a refund on the annual purchase.
Update billing at checkout. Update your profile via the account icon in the upper right corner of the webpage.
No setup fee, no hidden costs. What you see is what you pay.
Yes — you'll receive a confirmation at arrival and after service completion.
Gate code access is a $5/month add-on. Submit your code at checkout or call us to save it to your file.
Yes! Reach out to our valet staff to process a gift transaction.
Yes! For every friend who signs up for an annual plan, you receive one month of free service.
Service continues if you stay in Folsom. Moving out? Your subscription can be a selling point for the new property owners. Contact us to discuss options.
Currently, Bin Valet serves all residential properties in Folsom, CA. More coming soon!
Bin Valet is currently available in Folsom, CA. Join the waitlist to bring Bin Valet to your neighborhood.
We offer monthly and annual plans. Visit our Services page for current pricing.
All major credit and debit cards, processed securely at checkout.
No contract for monthly plans. Annual plans are billed once per year.
Monthly subscribers can cancel anytime before their next billing date. Annual subscribers per our cancellation policy.
Contact us by text, phone, or email and we'll update your schedule right away.
No. Our valets access bins from the exterior of your property only.
Visit our Services page and choose your plan. Not in your area yet? Join the waitlist!
Reach out by text, phone, email, or via our Contact page and we'll get back to you as soon as possible.
No questions match your search.